SoftBank's AI Filter Masks Angry Customers' Voices to Support Call Center Staff

🔊 SoftBank creates AI to soften angry calls for better staff wellbeing.

 23 June 2024

CVS to Introduce AI-Powered App for Customer Support

🤖 CVS rolls out AI app for instant pharmacist chats.

 21 June 2024

Microsoft introduces AI tools for call centers

🤖 Microsoft integrates AI Copilot in call centers starting July 1.

 4 June 2024

SoftBank to Test AI Software that Softens Customer Voices in Call Centers

📞 SoftBank tests AI to defuse tense calls and boost worker well-being.

 16 May 2024

Valeo Partners with Google Cloud AI to Drive Automotive Innovation

🚗 Valeo harnesses Google Cloud AI for automotive innovation.

 28 March 2024

MTN Nigeria integrates OpenAI onto MTN Zigi Chatbot to revolutionize customer service in Africa

🤖 MTN Nigeria launches Africa's first AI chatbot, Zigi, enhancing customer service.

 25 February 2024

AI Startup Spiffy Aims to Revolutionize Retail Engagement

AI Startup Spiffy Aims to Revolutionize Retail Engagement

 6 December 2023

NatWest Introduces Chatbot with Human-like Conversations

NatWest Introduces Chatbot with Human-like Conversations

 6 November 2023

BMW Introduces Proactive Care

BMW Introduces Proactive Care

 27 September 2023